Siegwerk launches Track & Trace feature on customer portal

27-04-2021 Tue 10:58

  • Siegwerk Launches Real-Time Order Tracking Feature on its Customer Portal for India
  • TRACK AND TRACE
  • World-class e-commerce solutions for Indian customers with 24 x 7 live ordering and tracking features
India, April 27, 2021: Siegwerk one of the leading global suppliers of printing inks for packaging applications and labels headquartered in Germany, has launched a new real-time tracking feature on its SAP based online customer portal. Siegwerk India customers ordering on the Siegwerk portal can now get a state-of-the-art eCommerce user experience and need not be worried about order delivery status. The real-time tracking feature is an addition to the complete contactless order management facility on the Siegwerk customer portal. Customers will experience a world-class interface with live 24x7 monitoring from the time of placing the order through the delivery.
 
According to research estimates, the global packaging printing ink market could reach approximately $13.45 billion by 2026. Experts predict India to be a significant contributor to this figure. Due to the pandemic, in last 12 months businesses have struggled to provide seamless, contactless order delivery systems. The packaging industry is no exception. While consumers are ordering more products online, the demand for packaging materials, labels, and printing inks has seen an increasing trend.
 
Siegwerk's real-time tracking feature makes the ordering process quick for customers. Previously, customers had to spend time and manpower in painful delivery tracking methods that often resulted in reduced efficiencies and unreliable results. Delays and uncertainties in transportation made the process cumbersome. The process of tracking now takes almost zero time, and Siegwerk's new feature makes it possible with just a click on real time basis. Once the customer places an order on Siegwerk's customer portal, they receive a confirmation number and an order confirmation detailing the order. They also receive the details of when the consignment will be ready for dispatch. Track and Trace feature enables them to see the vehicle tracking number and a live tracking button on the portal against their order as the consignment gets dispatched. Customers will receive constant updates throughout the process. 
 
Speaking on the launch, Mr. Ramakrishna Karanth, CEO Siegwerk India said, “We have constantly aimed to make our processes easy for our customers. Launching our digital customer portal was a crucial step in this direction. We, at Siegwerk, have not only adopted Digitalization as a core element of our strategy but also taken steps to digitize our customer strategy and assisting our customers into our day-to-day digital operations, digitizing the order processing interface which will lead to ease of operation, enhancement of transaction speed, and real time data on the status of orders. With many ‘firsts’ in the industry from Siegwerk, Track and Trace is yet another first-time implementation of real-time online tracking of orders.”
 
"Track and Trace, which is a useful feature of our Customer Portal, is first of its kind in India as far as Inks & Coatings industry is concerned. It is a value-add service & provides multiple benefits to the customer, such as Real-time visibility, Data Insights, Reducing handoffs and non-value-added time, Predictive supplies, etc. The encouraging feedback for the dedicated customer portal motivated us to add this pioneering Track and Trace feature to the Customer Portal, " added Mr. Ashesh Mukherjee, Vice President Sheetfed BU at Siegwerk India.
 
Siegwerk launched its customer portal in India last year, which is an online ordering platform for its customers in India aimed at providing a complete contactless order management facility starting from placing orders to making payments online and now adding to the delivery status too. The unique customer portal is available 24x7, 365 days to ensure a seamless order management service to customers.  


More Press Releases
Spark OTT Live in Few Hours, Promises To Revolutionise The OTT Space
2 days ago
Garudavega Ships Oxygen Concentrators to India
3 days ago
Telangana gets nod for experimental drone flights for vaccine delivery
1 week ago
ఆబ్కారీ శాఖపై మంత్రి శ్రీనివాస్ గౌడ్ ఉన్నత స్థాయి సమీక్ష సమావేశం
1 week ago
Collective resolve and intensified efforts crucial to contain the pandemic: Telangana Governor
1 week ago
CS Somesh Kumar visits Golconda Hospital
1 week ago
Telangana Govt granted exemption to conduct Beyond Visual Line of Sight experimental flights of drones
1 week ago
పశుసంవర్ధక శాఖలో కాంట్రాక్ట్ వైద్యుల పదవీకాలం మరో ఏడాది పాటు పొడగింపు.. ఉత్తర్వులు అందజేత
1 week ago
CS Somesh Kumar review on Oxygen Tankers Transportation
1 week ago
CS Somesh Kumar visits Gandhi Hospital
1 week ago
NephroPlus to launch ‘Dialysis on Wheels’ in Pune
1 week ago
Update on COVID Vaccination Phase-3
1 week ago
Prime Minister Narendra Modi holds a telephonic conversation with Australian PM
1 week ago
గ్రామాల్లో కోవిడ్ నివారణ, చికిత్సపై అవగాహన కల్పించాలి: మంత్రి సత్యవతి రాథోడ్
1 week ago
PM congratulates M K Stalin on taking oath as CM Tamil Nadu
1 week ago
Telangana Covid Vaccination update as on 06.05.2021 at 9PM
1 week ago
Government effectively allocates COVID19 supplies received from global community to States/UTs
1 week ago
Droom announced 1 crore budget to combat COVID for its employees and dealer’s community
1 week ago
హైదరాబాద్ లో 700 బృందాలతో 47,582 ఇళ్లలో ఫీవర్ సర్వే
1 week ago
Paytm launches COVID-19 Vaccine Finder to help citizens
1 week ago
Classic movies to watch this Mother’s Day, exclusively on Lionsgate Play
1 week ago
Amara Raja Group announces inoculation drive for all its employees and their families
1 week ago
Guidelines issued for fast and efficient vaccination of Civil Aviation Community
1 week ago
PM Modi reviews public health response to Covid-19
1 week ago
Telangana CS visits Boggulakunta urban Primary health centre
1 week ago
Advertisement
Video News
Railway passengers waiting for trains for almost 12 hours in telangana
రైలు రాత్రి 11 గంటలకు.. ఉదయం 10 గంటల నుంచే నిరీక్షణ.. సికింద్రాబాద్ రైల్వే స్టేషన్‌లో ప్రయాణికుల దుస్థితి!
32 minutes ago
Advertisement 36
Madhypradesh workers attacked on telangana police
గోదావరిఖనిలో పోలీసులను లాఠీలతో చితకబాదిన మధ్యప్రదేశ్ కూలీలు
55 minutes ago
Kurnool Airport Named After Uyyalawada Narasimha Reddy Airport
ఓర్వకల్లు విమానాశ్రయం ఇక ఉయ్యాలవాడ నరసింహారెడ్డి ఎయిర్‌పోర్ట్: ఉత్తర్వులు జారీ చేసిన ప్రభుత్వం
1 hour ago
 BCCI match referee Rajendrasinh Jadeja dead
కరోనాతో బీసీసీఐ రెఫరీ రాజేంద్ర జడేజా మృతి
1 hour ago
Kruti Sanan opposite Vijay Devarakonda
సినిమా కబుర్లు.. సంక్షిప్త సమాచారం 
1 hour ago
Lawyer Complaint Against AP Minister Appalaraju
ఎన్440కె వ్యాపిస్తోందంటూ భయపెట్టారు: మంత్రి అప్పలరాజుపై పోలీసులకు ఫిర్యాదు
1 hour ago
1000 Children Below 9 Years Of Age Had Covid In Last 10 Days In Uttarakhand
ఉత్తరాఖండ్‌లో చిన్నారులపై కరోనా పంజా.. పది రోజుల్లో 1000 మందికిపైగా చిన్నారులకు సోకిన వైరస్
2 hours ago
Doctors save lives of 270 patients after oxygen runs dry
270 మంది కొవిడ్ బాధితులను కాపాడిన వైద్యుడు!
2 hours ago
KCR Couldnot stand on his vow of implementing Ayushman Bharat in
ఆయుష్మాన్‌ భారత్‌ విషయంలో మాట తప్పిన సీఎం కేసీఆర్‌: బండి సంజయ్‌
10 hours ago
Kedarnath temple will be opened tomorrow
రేపు తెరుచుకోనున్న కేదార్‌నాథ్‌ ఆలయం
10 hours ago
Salman gets angry after Radhe leaked in online
ఓటీటీలో విడుదలైన 'రాధే'కి పైరసీ బెడద... సల్మాన్ ఆగ్రహం
10 hours ago
Israel Palastine conflict 42 dead in gaza ina a single day
కొనసాగుతున్న ఇజ్రాయెల్‌-పాలస్తీనా ఘర్షణలు.. గాజాలో ఒక్కరోజే 42 మంది మృతి!
10 hours ago
Medical experts found strange symptom in covid positive people
కరోనా సోకిన వారిలో కొత్త లక్షణాన్ని గుర్తించిన వైద్య నిపుణులు
11 hours ago
AAG comments on Raghurama Krishna Raju issue
రమేశ్ ఆసుపత్రికి తరలించడం అంటే టీడీపీ ఆఫీసుకు తరలించడమే: ఏఏజీ
11 hours ago
drdos corona drug will be distributed tomorrow in Delh Hospitas
రేపే అందుబాటులోకి రానున్న డీఆర్‌డీవో 2డీజీ కరోనా ఔషధం
11 hours ago
Sachin Tendulker explains how he battled with anxiety
ఓ దశలో తీవ్రమైన ఒత్తిడి ఎదుర్కొన్నా: సచిన్ టెండూల్కర్
11 hours ago
Vaccination drive slowed in may comparing with april
మే నెలలో నెమ్మదించిన వ్యాక్సినేషన్‌ కార్యక్రమం!
12 hours ago
Chandrababu wrote Governor and ask ensure Raghurama Raju safety
రఘురామకు ప్రభుత్వం నుంచి ప్రాణహాని ఉందంటూ గవర్నర్ కు చంద్రబాబు లేఖ
12 hours ago
Telangana corona cases update
తెలంగాణ జిల్లాల్లో తగ్గుముఖం పడుతున్న కరోనా కేసులు
12 hours ago
Covishield second dose must be given for already registered says Centre
కొవిషీల్డ్‌ రెండో డోసు కోసం వచ్చే వారిని తిప్పి పంపొద్దు: కేంద్రం
12 hours ago