Minister KTR has set a new trend on Twitter. His online services are open 24 hours and problems are being resolved at once. People are making a beeline to his Twitter handle to get their problems resolved. Not just his department, but KTR connects people to the officials or minister concerned of other departments as well. He follows up the matter until it is resolved. This has made him close to many. Also, KTR has showered praises on other ministers for their work, through Twitter.