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Mobile users to be compensated for call drops - TRAI - Tv9

Fri, Oct 16, 2015, 05:07 PM
Telecom regulator, Telecom Regulatory Authority of India (TRAI), as a means of noble approach towards call drop, said that from January 1, 2016, mobile operators are bound to credit one rupee to a user's account . TRAI said that compensation to users will be made for no more than three dropped calls a day. It also said that the details regarding this will be put forwarded by service providers in the form of SMSes to customers within four hours of a call drop. It is to be mentioned here that a call drop means a voice call ,which after being successfully established, is interrupted before it is completed.
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