Check your bank account statement for vague charges

12-10-2017 Thu 14:30



Each and everyone has a bank account these days. Most private and government organisations are transferring employees' salaries to their bank accounts. For traders, bank accounts are compulsory. Account holders should keep an eye on these accounts that have become essential for all and sundry transactions. Otherwise, some vague charges will creep in.


Normally, banks keep debiting service charges from the account holders' balance. Some charges are debited from the accounts, before the tri-monthly statement. Some will be debited sometime before the end of the financial year. But some customers do not check if these charges are correct or whether there are any mistakes in them. Most believe that banks are responsible anyway, so they do not check their accounts regularly. But this negligence will lead to loss sometimes. Actually, a prominent blog writer faced this kind of a problem. He explained this through social media that reaches to lakhs of people. Finally, he was able to make the bank authorities bend.

representational imageA customer Vivesh, was shocked when he examined his account summary one day. The fee for a Demand Draft (DD), which he took on February 29th, 2016, was debited from his account in April, 2017. A sum of Rs. 1,005 was debited towards the charges. When he had taken the DD, the bank staff told him that it was for free. When he noticed that it was not fair to charge for the DD, and that too after more than a year, he called HDFC bank relationship manager and lodged a complaint. He also said that it is not right and asked Vivesh to lodge a formal complaint. The charges were not debited before the closing of 2016 March. They were not debited even before the end of the 2017 financial year. But the charges were made in the beginning of 2018 financial year. This the customer thought was wrong.

Complaint to customer care
Vivesh lodged a formal complaint in the form of an email, to HDFC bank ([email protected]). "I have noticed that a sum of Rs. 1,005 was debited from my balance, on 18-4-2017, towards charges for taking DD, on 29-2-2016. As a customer of the bank, I have the facility to take free DD. The staff told me this, when I took the DD. How can you charge me suddenly, after one year and two months?" he questioned.

After a few days, Vivesh got a call from the bank manager, where he had taken the DD. He justified the debiting of amount towards DD service charges. But Vivesh went on to question, as to why they did do so when he had taken the DD, one year and two months earlier. If not immediately, he should have been charged at least during the financial year. Supposing he had closed his account in the meantime, what would they have done?, he asked. But there was no reply from the bank manager. Later, Vivesh wrote about this in change.org, Twitter, Google plus etc. Then he got a mail from HDFC bank. They suggested him to call them again, in case he is unhappy. With this, Vivesh complained with Grievance Redressal. Two days later, the bank said 'sorry' and credited the Rs. 1,005 to his account.

Check your account
Do not blindly believe that everything is very transparent with banks. Earlier, such things did not happen. However, in the changing scenario, banks are focussing on the income of the customers, leading to such sly manipulations. That is why, check your bank account summary at least every week or once in a month. Report mistakes or vague charges immediately. Do not have more than one bank account. If you are not using any one account, it is better to close it. Because, if you have more accounts, it will be difficult to keep checking them often. It is easy to track one account. Learn whom to approach, in case of trouble, beforehand. The bank websites will have this information.


More Articles
Joint life insurance policy for couple...how beneficial?
3 years ago
Are you using the right charger for your phone? Check out
3 years ago
Shoot amazing videos with mobile phone
3 years ago
How to delete, block emails in Gmail?
3 years ago
Are your eyes healthy? Identify eye problems this way
3 years ago
Government services at your fingertips with these apps
3 years ago
Ways to increase height: Any options?
3 years ago
Life after death…what organs can be donated…give life to how many?
3 years ago
Phones costlier than Apple iPhone
3 years ago
Hyderabad Metro Rail halts..facilities in stations
3 years ago
Green peas curry...tasty for chapattis, paratas
3 years ago
Age for insurance cover. Need it for 100 years?
3 years ago
Shares that will go up in 2018; recommended by brokers
3 years ago
These are New Year resolutions of celebrities...what about us?
3 years ago
LIC policy that protects you from cancer... less premium, more protection
3 years ago
What do kids like... what they don't?
3 years ago
Lens resolution and not pixels make the difference in camera...unknown facts
3 years ago
What is the truth about North Korea?
3 years ago
Open zero balance account in any bank
3 years ago
Separate test for each health problem... what is known in which test?
3 years ago
Do this to increase life of phone battery, backup
3 years ago
New scooters that will arrive at your doorstep soon
3 years ago
Health insurance from banks... less premium...how worthy?
3 years ago
Has your smart phone slowed down? Here are tips to speed it up
3 years ago
Dental plaque formation, causes and care
3 years ago
Cholesterol is good...But when is it bad?
3 years ago
Make tasty panipuri at home
3 years ago
P2P platforms help easy lending, borrowing
3 years ago
Why Apple iPhone is expensive? Want it for less price?
3 years ago
Tips to cool down your heated smart phone
3 years ago
Which is better...own or rented house?
3 years ago
App that listens and types in Telugu
3 years ago
Jaundice could be dangerous if neglected
3 years ago
Sponge cake in a jiffy...no oven...with and without eggs
3 years ago
What happens when you don't repay loans
3 years ago
Yogurt, curd, dessert, paneer, cheese...what's the difference?
3 years ago
IT dept. eagle eye on bank deposits... what to do?
3 years ago
Google Tej app...transfer funds in a jiffy
3 years ago
Truths about money, you must know
3 years ago
Huge benefits with Multani Mitti
3 years ago
Advertisement
Video News
Promo: Minister Mekapati Goutham in Encounter With Murali Krishna
10 minutes ago
Advertisement 36
Promo: Hero Sudheer’s new movie title announcement on March 1
32 minutes ago
VUPPC calls for AP bandh on March 5 opposing Vizag steel plant privatisation
59 minutes ago
SEC Nimmagadda decides to implement CEC model code for municipal elections
1 hour ago
No use of casting vote to opposition candidates in Graduate MLC polls: Talasani
1 hour ago
IVNR-lyrical song ‘Padmavyuham’- Sushanth A, Meenakshii Chaudhary
2 hours ago
Bandi Sanjay confident of BJP victory in Graduate MLC elections
2 hours ago
Mild tremors felt in AP capital Amaravati region
3 hours ago
Promo: ‘Saranga Dariya’ song from Love Story ft. Naga Chaitanya, Sai Pallavi
3 hours ago
CCTV footage: Software engineer killed after car crashes into median in Hyd
3 hours ago
Journalist Diary Satish Babu interviews Vundavalli Arun on present burning issues in AP
4 hours ago
RIL Mukesh Ambani bomb scare case accused spotted at Mulund Toll Naka
4 hours ago
Watch: House Arrest Teaser - Srinivas Reddy, Saptagiri
4 hours ago
CM Jagan behind VSP privatisation, alleges TDP
5 hours ago
Man from AP found dead under mysterious circumstances in Australia
5 hours ago
Trailer of Gaali Sampath- Sree Vishnu, Rajendra Prasad; direction supervision by Anil Ravipudi
5 hours ago
Lyrical video song ‘Bus Stande Bus Stande’ from Rang De ft. Nithiin, Keerthy Suresh
5 hours ago
Centre once again says no going back on VSP privatisation
5 hours ago
No fundamental right of same s*x marriage: Centre
5 hours ago
Case files against JC Prabhakar Reddy
6 hours ago